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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margarita Cuevas

April 22, 2025

5  out of  5
rating by Margarita Cuevas
"Best customer service. Highly recommend!"
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Karla Villela

April 21, 2025

4  out of  5
rating by Karla Villela
"I have had a great 👍 experience, everyone is very nice and friendly, and help me right away with my needs and doubts!! Very thankful!!"
We responded:
"Very thankful for you Karla! "
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Anika Bierig

April 18, 2025

5  out of  5
rating by Anika Bierig
"Krystal at Julie Montenegro's office is an incredible agent! She is always so helpful and resourceful for any questions that come up regarding policy, accidents, and pricing. Wonderful team!"
We responded:
"Anika! We appreciate your business and thankful for your review! "
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gomjos1

April 18, 2025

5  out of  5
rating by gomjos1
"Julie and her team are great, they feel like family because of how they treat you. They are quick to answer questions and support you when things are unknown to you. Kristina is an amazing agent and human being and someone that makes you feel good. I call Kristina whenever I have a question and she always gets back to me right away. I'm very happy to be part of the State Farm team. Especially when you have someone like Julie and Kristina on the team. Thank you again Kristina for all your help and support and always making me feel that everything will be OK. I couldn't ask for a better agent and team. I would definitely recommend Kristina for any question or detailed information for your life journey. Thanks again State Farm team."
We responded:
"Thank you for your valuable feedback and valuable business!! "
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Brady Gillerlain

April 17, 2025

5  out of  5
rating by Brady Gillerlain
"I've been with Julie Montenegro at State Farm for over 10 years now, and I couldn't imagine trusting anyone else with my insurance needs. Julie and her team have always gone above and beyond - whether it was helping me file a claim or finding ways to bundle my home and auto to save me money. What truly sets Julie apart is how she treats her clients like family. She remembers details about my family and always asks about them when I stop by the office. Her office staff is just as amazing - responsive, knowledgeable, and they never make me feel rushed. I've recommended Julie to countless friends and family members over the years. If you're looking for an insurance agent who truly cares about your needs, Julie Montenegro is the real deal!"
We responded:
"Brady! I so appreciative you and your business over the years. Your words mean so much. Thank you! "
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Yolie Rodriguez

April 16, 2025

5  out of  5
rating by Yolie Rodriguez
"I always have the pleasure of talking to all the ladies in the office they are very sweet and nice sometimes funny when we have conversations we laugh State farm is a very welcome family God bless you all 🙏🫶"
We responded:
"Yolie! Thanks for laughing with us! "
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Steven Fox

April 16, 2025

5  out of  5
rating by Steven Fox
"I love talking to the agents at this branch office. They always help me, and explain details, and give me competitive prices. Insurance can be so difficult and they have been very easy to do business with."
We responded:
"Happy to have you as a part of our office! "
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Arturo Vargas

April 16, 2025

5  out of  5
rating by Arturo Vargas
"Great amazing help"
We responded:
"Thank you Arturo!"
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Sabrina Panal (sabrinabot)

April 15, 2025

5  out of  5
rating by Sabrina Panal (sabrinabot)
"When my husband and I bought a new car two years ago, we were shopping around for quotes to add it to our two existing vehicles—and the prices we were getting were outrageous. I reached out to State Farm and connected with Monsy, and I’m so glad I did. I’m usually not a fan of speaking with insurance reps—I prefer to get a quote online and be done with it—but Monsy completely changed that experience. She made the entire process surprisingly pleasant (not a word I’d typically use for dealing with insurance!). Any time there’s an adjustment needed or something important to review, she makes sure to contact us and talk through the options to help manage the rate. Our quote with State Farm was very competitive, and I truly appreciate the value they continue to provide. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nancy Marroquin

April 15, 2025

5  out of  5
rating by Nancy Marroquin
"Julie and her team are the best! They are very responsive and understanding! They ensure to follow up and keep you informed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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S B

April 15, 2025

5  out of  5
rating by S B
"Excellent service. Easy to work with."
We responded:
"Thank you for taking the time to write a review!"
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Cindy B

April 9, 2025

5  out of  5
rating by Cindy B
"Julie team, reach out to me to do my review and they do it every time for all my insurance needs. I like that, So you know what’s going on and how much you’re paying. Emery helped me out and when she didn’t know something, she looked into it and she called me back. I like that. Julie Statefarm company is a great. They make you feel like family😊"
We responded:
"Cindy it’s been a pleasure getting to know you over the years. "
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Wilfredo Saravia

April 9, 2025

5  out of  5
rating by Wilfredo Saravia
"None"
We responded:
"Thank you Walter!"
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Yessica Sosa

April 8, 2025

5  out of  5
rating by Yessica Sosa
"Llevo 5 años con State Farm. Los recomiendo!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Walter Sanabria Sr.

April 8, 2025

5  out of  5
rating by Walter Sanabria Sr.
"I’ve been a State Farm customer for many years, and overall, my auto insurance experience has been positive. Their customer service is efficient, and I appreciate how they offer personalized support. However, I did experience a claim delay, with my home insurance but overall, I’d rate my experience 5 stars. and recommend State Farm to those looking for reliable coverage, good customer service."
We responded:
"Thank you for allowing us to serve you for so many years! Julie Montenegro State Farm and team!! "
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Clau “Ollin” Yanez

April 2, 2025

5  out of  5
rating by Clau “Ollin” Yanez
"Emery Gonzalez was very helpful and concise I appreciate it that she looked for every option to bring down my monthly payment. And still have the best options for my car and safety."
We responded:
"Thank you for the opportunity to help you! "
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Jennine Dwyer

March 28, 2025

4  out of  5
rating by Jennine Dwyer
"We've been with Julie for more years than we can count and with her we have auto, renters, earthquake and life insurance (kind of like in the movie Groundhog Day when Bill Murray's character gets the whole shebang). While the corporate office is a bit of an issue at times because they invoice incorrectly (or forget to invoice at all), Julie's team attempts to alleviate any issues which arise in a very timely manner. If we have questions on our policies or rates, Julie is patient and available to answer in a manner which is easy to understand (i.e. not insurance agent language) via text or email (which is helpful as we work odd hours and travel so phone calls are not usually our best communication method). Insurance is an excruciating and tedious experience, but Julie and her team are very helpful which is important. Definitely recommend."
We responded:
"Thank you Jennine!"
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Roman Galoyan

March 24, 2025

5  out of  5
rating by Roman Galoyan
"I am incredibly grateful for your attitude towards me😎"
We responded:
"Thanks Roman!! "
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Jose Ramirez

March 21, 2025

5  out of  5
rating by Jose Ramirez
"Agent Krystal is awesome she broke down everything clearly and was a big help. My whole family is with Julie’s team and they are great at what they do. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Great meeting you today Jose! Thank you for your family's business!!"
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Allen Tordecilla

March 21, 2025

5  out of  5
rating by Allen Tordecilla
"The service here is unmatched! Thank you Monsy, for your kind service!"
We responded:
"Thank You Allen!!"
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Michelle Lopez

March 15, 2025

5  out of  5
rating by Michelle Lopez
"I recently bought a new vehicle and was searching for the best coverage and pricing. After reaching out to several insurance companies, I wasn’t impressed with their customer service. Having had State Farm Insurance before, I decided to give them a call. I spoke with Krystal, and she was fantastic. She addressed all my questions and provided the best possible quote. I truly appreciated her attention to detail and excellent customer service. It’s clear she genuinely cares for her clients, which I deeply value."
We responded:
"Michelle I’m so happy you found us again. We are grateful for Krystal going through the details with you. Thank you for your review!! "
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caroline greenwood

March 14, 2025

5  out of  5
rating by caroline greenwood
"Emery was incredibly responsive and provided a copy of my policy in a very punctual manner. So thankful!!"
We responded:
"Grateful for your kind words Caroline!"
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Tiana

March 14, 2025

5  out of  5
rating by Tiana
"These folks are very helpful and kind, they make dealing with insurance less of a headache than any other provider I have experienced."
We responded:
"Thank you Tiana! "
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BENJAMIN OCHOA

March 13, 2025

5  out of  5
rating by BENJAMIN OCHOA
"I’ve been with state farm over 10 years thank you Julie for always helping out. As well as Krystal thank you for recommending me with life insurance. One of the best things I’ve could have done I recommend getting. Thank you once again 🙏"
We responded:
"So happy to help you secure life insurance for you and your family! "
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Brittany Vita

March 10, 2025

5  out of  5
rating by Brittany Vita
"There's an immeasurable comfort in partnering with a local insurance company; that personal touch, the ability to connect with a familiar face, truly cultivates a deeper sense of trust. Krystal, a lifelong Eastside resident like myself, has been a beacon of support during the challenging aftermath of the fires, expertly guiding me through my coverage. I wholeheartedly recommend this compassionate and knowledgeable team."
We responded:
"Brittany It’s a hard time for our community and building trust with the knowledge of your coverage is what we do. We’re grateful for your business and review! "