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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Xochitl Martinez

February 21, 2026

5  out of  5
rating by Xochitl Martinez
"Julie and her team are just amazing. The care they take in matching their services to an individual’s needs is much more than great customer service. The whole team takes time to get to know each client and goes above just the basic conversation and selling of insurance. This week alone I met with Julie for my annual insurance policy review and happened to mention that I missed the ‘deadline’ to file a claim. I didn’t and Julie walked me through the whole process on my phone using the SF app. Within two days, I had an estimated for repairs, an appointment to get the work done, & a rental car all reserved. Amazing! Julie and her team are just chef’s kiss!"
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Nora Murphy

February 21, 2026

5  out of  5
rating by Nora Murphy
"Very friendly very thorough"
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Ross Tom

February 20, 2026

5  out of  5
rating by Ross Tom
"Great service. They were extremely helpful with all my questions and needs regarding my auto and home insurance, as well as other miscellaneous matters."
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Harold Scissors

February 20, 2026

5  out of  5
rating by Harold Scissors
"It's like being watched over by an aunt that really cares about home and car."
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Emmanuel Leon

February 20, 2026

5  out of  5
rating by Emmanuel Leon
"Great service
Great staff"
We responded:
"Thank you, Emmanuel, for your kind words about our service and staff. We're glad to hear you had a positive experience with us. Your feedback means a lot to our team. "
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Flash News Management

February 17, 2026

5  out of  5
rating by Flash News Management
"It’s always so simple to deal with the staff at Julie Montenegro’s, State Farm’s office. Every one is so helpful from Julie, Laurie & Melissa, the entire team members. I am so confident and having them help me with all my insurance needs. During the fires in 2025 we were near the affected area in Pasadena, we had no electricity and our water supply was not drinkable. The owner Julie, came by and dropped off food supplies and water for my family. I am always going to be grateful to the entire staff at State farm, they are truly all very good at what they do!"
We responded:
"Thank you for sharing your experience with us. We're glad to hear that our team has been helpful, especially during the challenging times you faced in 2025. Your trust and gratitude mean a lot to us. "
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Joe Wayman

February 17, 2026

5  out of  5
rating by Joe Wayman
"Kristina L at Julie’s office has helped me through some complicated insurance needs. She made it easy and pleasant."
We responded:
"Thank you, Joe, for sharing your experience. We're glad Kristina could assist you with your insurance needs and make the process smooth and enjoyable. Your feedback means a lot to us. "
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Michael baeza

February 12, 2026

5  out of  5
rating by Michael baeza
"Very good very professional team of women. Always recommending people here"
We responded:
"Michael, thank you for taking the time to compliment our team and for your continued business! "
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Barbara Lopez

February 12, 2026

5  out of  5
rating by Barbara Lopez
"Excellent service!"
We responded:
"Thank you, Barbara, for your review! We're glad to hear you found our service excellent. If you need anything else, feel free to reach out. "
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Therease Foley

February 12, 2026

5  out of  5
rating by Therease Foley
"Laurie was very helpful and quick to respond"
We responded:
"Thank you, Therease, for your feedback! We're glad Laurie was able to assist you promptly and effectively. Your support means a lot to us. "
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jsilva

February 3, 2026

5  out of  5
rating by jsilva
"Going on my 5th year with Julie and the rest of the team. It’s been a smooth ride, they’re very kind and transparent. I’m glad to have done business and continuing to with this team at StateFarm."
We responded:
"Thank you for your continued trust over the years. We're grateful for your kind words about our team's kindness and transparency. Looking forward to many more smooth years together at State Farm. "
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Aaron Socie

January 27, 2026

5  out of  5
rating by Aaron Socie
"I have worked with Julie and her staff for many years with multiple policies, claims and under ever changing circumstances. In all regards and without fail I can say that they have been there for me and have worked toward my best interest. They are professional and readily available, but more so they are personable and supportive. I highly recommend working with them."
We responded:
"Thank you, Aaron, for your thoughtful review and for trusting us with your insurance needs over the years. We're grateful for your recommendation and are always here to support you with professionalism and care. Your continued trust means a lot to us. "
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Darcy R

January 19, 2026

5  out of  5
rating by Darcy R
"Julie and her team are the best! They take time to answer all my questions and respond quickly to my emails. They're super friendly and genuinely want to help. Highly recommend!"
We responded:
"Thank you, Darcy, for your kind words! We're glad to hear that our team has been able to assist you with your questions and provide quick responses. Your recommendation means a lot to us. "
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Claudia Lopez

January 8, 2026

5  out of  5
rating by Claudia Lopez
"I have been with State Farm for many years, and Julie and her team are the best, hands down! Anytime I call with a question or concern, they go above and beyond to provide guidance and support. Monsy has been my main point of contact and shes absolutely amazing! She’s responsive, patient, and personable, and makes you feel like you’re not just another file on her desk. She always keeps me informed and takes the time to explain things clearly. She definitely helps calm my nerves during tough conversations about an auto accident or making sure the right life insurance is in place. Definitely recommend this office without hesitation."
We responded:
"Thank you, Claudia, for sharing your experience with us! We're grateful for your trust over the years and are glad to hear that Monsy has been such a supportive and informative contact for you. Your recommendation means a lot to us. "
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Lauren Cole

December 12, 2025

5  out of  5
rating by Lauren Cole
"Julie and her team are amazing. Excellent follow through on everything and very responsive. I've been working with them for about three years now and it's night and day from the agency that I left."
We responded:
"Thank you, Lauren, for your kind words and for being with us for three years. We're glad to hear that our team's responsiveness and follow-through have made a positive difference for you. Your support means a lot to us. "
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Juan Milan Martinez

November 12, 2025

5  out of  5
rating by Juan Milan Martinez
"Monsy is very professional agent, love her personality and the way she educates you with every question you ask!"
We responded:
"Thank you, Juan, for your kind words about Monsy. We're glad to hear that her professionalism and educational approach made a positive impact on your experience. We appreciate your feedback and look forward to assisting you in the future."
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Xavier Fumat

October 23, 2025

5  out of  5
rating by Xavier Fumat
"I have been with State Farm, Julie Montenegro and her staff for nearly a decade and have always had the best service form her and her team! A+++"
We responded:
"Thank you Xavier for the wonderful review! I appreciate you trusting us with your insurance needs for such a long time!"
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Amie W

October 21, 2025

5  out of  5
rating by Amie W
"An amazing team that truly care to help in many ways! Very personable and knowledgable in their field. The team always makes me feel welcome any time I call. 💚"
We responded:
"Thank you, Amie, for your kind words and for highlighting our team's dedication. We're glad to hear that you feel welcome and supported whenever you reach out. Your feedback means a lot to us."
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Jasmin Mentado

October 16, 2025

5  out of  5
rating by Jasmin Mentado
"My family and I have been with Julie from State Farm for many years. Julie and her team are remarkable. They are delightful and helpful to talk to. I definitely recommend Julie and her staff for all your insurance needs."
We responded:
"Thank you, Jasmin, for your kind words and for being a loyal client over the years. We're glad to hear that you find our team delightful and helpful. Your recommendation means a lot to us. Take care!"
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Maureen Fallt

October 14, 2025

5  out of  5
rating by Maureen Fallt
"Julie’s team is exceedingly personable, exactingly thorough, and when you need them, they are there for you with compassion and advice. The efficiency of process in filing my floor damage claim was unexpected. I am grateful."
We responded:
"I'm so glad we are here for you during your claim!"
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Sarah Moore

October 10, 2025

5  out of  5
rating by Sarah Moore
"Can I just say how pleasantly refreshing it is to be able to talk to a REAL, LIVE agent for your insurance needs instead of having to figure things out for yourself online or speak to someone in another country who has no idea what they're talking about?

I am so lucky to have found Julie Montenegro's State Farm agency - one of the few car insurance companies who still have real people answer the phone...and whom you don't have to wait on hold for hours or go through a labyrinth of following prompts.

The agent KRISTINA was so helpful and patient in providing me quotes for a possible new car purchase. She was cheerful, personable and had a clear understanding of my needs.

If you are looking for car insurance, look no further than Julie Montenegro's State Farm agency. The prices will be the the same as Geico, Mercury, etc., but you will get personalized service from real people."
We responded:
"Thank you, Sarah, for your kind words and for choosing our agency for your insurance needs. We're glad to hear that Kristina was able to assist you with her helpful and patient service. We appreciate your recommendation and look forward to continuing to serve you."
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Andy Link

October 9, 2025

5  out of  5
rating by Andy Link
"At a time when it can be difficult to get in touch with a real human being when contacting customer service, I can't tell you how shocking and reassuring it is to have Julie, Karina, or Kristina pick up the phone on the first ring. They are so kind, knowledgeable, and eager to help!"
We responded:
"Thank you, Andy, for your kind words and for highlighting the efforts of our team. We're glad to hear that our team has been able to provide you with the support you need. Your feedback means a lot to us."
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Mi Vecindad

October 8, 2025

5  out of  5
rating by Mi Vecindad
"Great Team. Very attentive and friendly. Responsiveness and commitment are key in this teams vernacular."
We responded:
"Thank you! We're glad to hear that our team's attentiveness and friendliness made a positive impact. Your feedback is greatly appreciated."
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Kathy Lee

October 1, 2025

5  out of  5
rating by Kathy Lee
"I recently got car insurance through state farm and I had a great experience working with Julie and Kristina. They we're both super helpful and made the whole process easy. Two thumbs 👍 up! Thank you!"
We responded:
"Thank you, Kathy! We're glad to hear that we made your car insurance process smooth and easy. Your feedback means a lot to us."
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Erick Martinez

September 25, 2025

5  out of  5
rating by Erick Martinez
"Have had most of my experience with State Farm through Monsy & every time we’ve had an appointment to talk about my insurance, it is very detailed and gets me all the information I need to know what I’m doing."
We responded:
"Thank you, Erick, for your feedback and for highlighting your experience with us. It's great to hear that you find the appointments detailed and informative. We look forward to continuing to assist you with your insurance needs!"